Frequently Asked Questions


How long does shipping take?

Products will take 2-4 weeks to be delivered to your door step, with an additional    1-2 days for processing your order.

What if the product isn't what you say it is?

Please contact our email: support@petztown.com for additional information. We will deal with your item personally, thanks.

How do I create an account? And why should I make one?

Enter your email address and enter a passcode. It is important to have an account with us so that you can receive instant updates for discounts and products!